FAQs for Buy Shroom Boutique
1. What types of dried mushrooms do you sell?
We offer a variety of dried mushrooms, including shiitake, porcini, and more.
Each type brings its own unique flavor and health benefits.
2. How long have you been in business?
We’ve been selling dried mushrooms in the UK for over a decade.
Our experience means we know what our customers love.
3. Do you ship internationally?
Absolutely!
We ship our products worldwide, so no matter where you are, you can enjoy our mushrooms.
4. How long does shipping take?
- UK Orders: Typically arrive within 3-5 business days.
- International Orders: Delivery times vary based on location.
5. What are your shipping costs?
We offer flat-rate shipping for UK orders.
International shipping costs depend on your location and the weight of your order.
6. Can I track my order?
Yes!
Once your order is dispatched, you’ll receive a tracking number via email.
7. What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment methods.
Your payment information is processed securely.
8. What if my order arrives damaged?
If your order arrives damaged, please contact us within 48 hours.
We’ll work with you to resolve the issue and ensure you’re satisfied.
9. Can I return my order?
Yes, we have a 30-day return policy for unopened products.
Just reach out to us to initiate the return process.
10. Do you offer exchanges?
Exchanges are available for defective items.
Simply contact us, and we’ll guide you through the process.
11. How do I contact customer service?
You can reach us at sales@buyshroomboutique.com.
We’re here to help with any questions or concerns.
12. Are your mushrooms organic?
We strive to source high-quality mushrooms, but not all of our products are certified organic.
Check the product descriptions for specific details.
13. Do you have a loyalty program?
Currently, we don’t have a formal loyalty program.
However, we often run promotions and discounts, so keep an eye out!
14. Can I buy mushrooms in bulk?
Yes!
If you’re interested in bulk orders, please contact us for pricing and availability.
15. How should I store my dried mushrooms?
Store your dried mushrooms in a cool, dry place.
Keep them in an airtight container to maintain freshness. We hope these FAQs help you navigate your experience with us!
If you have any other questions, don’t hesitate to reach out.
Thanks for choosing Buy Shroom Boutique!